![]() Do not remove or attempt to service the product by any unauthorized service center. There are no user serviceable parts inside the product. Planet Technology USA shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Planet Technology USA pursuant to any warranty. Please contact the point-of-purchase for their return policies. ![]() Replacement products may be new or reconditioned. Planet Technology USA does not issue refunds or credit. All products that are replaced become the property of Planet Technology USA. The repair/replacement units warranty continues from the original date of purchase. If a product does not operate as warranted during the applicable warranty period, Planet Technology USA shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.Planet Technology USA warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication (b) damage caused by unauthorized service performed by anyone who is not an authorized Planet Technology USA service specialist (c) a product or a part that has been modified without the written permission of Planet Technology USA or (d) if any Planet Technology USA serial number has been removed or tampered. The Limited Warranty applies only to products sold directly by Planet Technology USA that can be identified as a Planet Technology USA product (by name, logo, purchase documentation). It is the duty of the customer to check and make sure everything is compatible. ![]() Planet Technology USA assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). If a product needs to be returned for RMA you can fill out the form HERE (RMA Page).An extended warranty may be purchased for eligible equipment.Expedited return can be fulfilled for a predetermined fee.All replacement units inherit the existing warranty.Planet Technology USA is not responsible for any other cost incurred.Should repairs fail to recover the product Planet Technology USA will replace the product with a similar product or a suitable replacement. If you have purchased the product from a reseller you must contact the reseller directly. ![]() This warranty period of two years applies from the ship date to all our products which are purchased legally and owned by the original customer. All products come with a TWO year limited warranty on all products sold by directly by Planet Technology USA, unless specifically stated otherwise on our product documentation. Our products sold are of the highest standards available. Planet Technology USA honors its products that Planet and it’s partners engineer and manufacture. Planet Technology USA Device Warranty Information ![]()
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